These Terms of Service ("Terms") govern your use of the Hitech Systems website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our services.
2. Description of Services
Hitech Systems provides enterprise AI solutions, including but not limited to:
- AI system design and implementation
- Custom AI model development
- Integration with existing business systems
- Ongoing maintenance and support
- Training and consulting services
3. User Obligations
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services only for lawful purposes
- Not attempt to gain unauthorised access to our systems
- Not interfere with or disrupt our services
- Comply with all applicable laws and regulations
4. Intellectual Property
All content, features, and functionality of our services are owned by Hitech Systems and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This obligation survives the termination of these Terms.
6. Payment Terms
For paid services:
- Fees are as specified in your service agreement
- Payment is due within 30 days of invoice unless otherwise agreed
- All fees are non-refundable unless otherwise specified
- We reserve the right to suspend services for non-payment
7. Service Level Agreements
Specific service levels, uptime guarantees, and support response times are defined in individual service agreements and may vary based on the services purchased.
8. Limitation of Liability
To the fullest extent permitted by law, Hitech Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless Hitech Systems from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
10. Termination
Either party may terminate services with 30 days' written notice. We may terminate immediately if you breach these Terms. Upon termination, your right to use our services ceases immediately.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes through our website or by email.
13. Contact
For questions about these Terms, contact us at legal@hitechsys.co.